Jesus Christ... All the big companies that hustle and cheat and steal have made it very important for EVERYONE to make a very detailed personal data description.
We're just a cute little shop that wants to sell some hair dyes and studs, and suddenly we have to be GDPR compliant and what do I know! - Hooold up.
Below we have described all the usual nonsense that ALL other sites also write. If you know us you know that we neither have paragraphs where you sell your firstborn to us, nor special subsections that deprive you of the right to own cattle. You are welcome to read on, but I promise you, it is some boring standardized nonsense!
Okay... Here we go...
Personal data and Anonymity:
To make Fatima.dk function optimally, we automatically collect some information from you. This is done via Cookies. Cookies are used, among other things, for:
- being able to save your shopping cart for later if you just need a snack or have a power outage.
- To create statistics so we can easily see how many customers we get when we do great deals, and how many we lose when we do karaoke.
"But Fatima, do you know everything about me?! - and are you planning to steal my identity?"
Listen, we can barely manage to get up in the morning, we don't even know what we would use your identity for!
All cookies are anonymized, so we can't see that it comes from you, but rather that there was a user who did such and such. You are therefore anonymous on our site.
What personal data do we collect:
When you place an order on our site, there are some things we need to be able to process your order:
Your name and address:
Of course, we need this so we can send your order.
Your Email Address:
This is only used to send an invoice, and to get in touch with you if we encounter any problems with your order. If you have signed up for our newsletter, you will also be able to receive news by email. You can unsubscribe at any time.
Your phone number:
We only use your phone number if we need to contact you regarding questions or problems with your order. You can also choose to have your package sent with track and trace, where you will receive information about your package via text message.
Your Payment Information:
As this information is extremely sensitive, we never have it directly in our hands. Instead, we cooperate with Epay, one of Denmark's leading payment processing companies, where we do not compromise, as your security is what counts!
The personal data is registered at Fatima.dk and stored for five years, after which the information is deleted.
We also work with a number of other companies that store and process data. The companies only process information on our behalf and are not allowed to use it for their own purposes.
What we share with others:
Your personal data is used as follows:
- By us, to pack your order
- By pakkelabels.dk, to make package labels so that your order arrives at your home
- By Epay, for secure management of your payment information
We only cooperate with data processors in the EU or in countries that can provide adequate protection for your information.
The data controller at fatima.dk is Jesper S. Bendix.
You have the right to be informed about what information we process about you.
If you believe that the information is inaccurate, you have the right to have it corrected. In some cases, we are obliged to delete your personal data if you request it. This may, for example, be if your data is no longer necessary in relation to the purpose for which we were to use it. You can also contact us if you believe that your personal data is being processed in violation of the law. You can write to us at: info@fatima.dk
Access to complaints
If you as a consumer want to complain about your purchase, you must contact us by email: info@fatima.dk If we are unable to find a solution, you can send a complaint to:
Center for Complaint Resolution
The House of Representatives
Customs booth 2
8800 Viborg
If you reside in an EU country other than Denmark, you can complain to the EU Commission's online complaint portal here - http://ec.europa.eu/odr
Standard cancellation form
(This form is only completed and returned if the right of withdrawal is exercised)
To:
Fatima.dk
Webersvej 15
4000 Roskilde
Info @ Fatima.dk
Phone: 9390 9794
CVR: 29675120
I hereby declare that I wish to exercise my right of withdrawal in connection with my purchase agreement for the following goods/services:
__________________________________________________________________________________
Ordered it: _______________________________
Received on: _______________________________
Consumer's name: ______________________________________________________________________
Consumer's address: ___________________________________________________________________
Consumer's signature: _________________________________________ Date: _________________
(only if the form content is communicated on paper)
The terms and conditions were last updated on 24.05.2019.
Create account or Guest Purchase:
It makes no difference to you and us whether you buy as a guest or choose to register for another time. As a guest, you can easily make a single purchase and get on with your day. If you choose to register as a customer, you only need to choose a password for another time. The next time you want to do business with us, you don't have to enter all your information again.
It's entirely up to you!
Are we missing something?
We have made this section as short as possible, as we have had a website for over 10 years and have never had any problems with personal data or similar. Should you be thinking "Hey, they forgot..." or "What the heck!!" Then please write to us at Info@Fatima.dk and we will add the necessary information.
Now I don't feel like writing any more about personal data! - I need some coffee.