Confidentiality:
There are many people who are not comfortable with online shopping, and we understand that.
We here at Fatima are also consumers in our daily lives and we also shop online. So to avoid being scammed, we do a few different things:
Google is a really good tool for finding out whether a company is cheating. For example, if you search for "Klamhugger A/S experiences?" you will quickly get an overview of whether this company has dissatisfied customers.
Payment
If the company accepts payment cards such as Dankort and Mastercard, the company has entered into an agreement with PBS. This agreement is long and boring to read, but it contains some guidelines that ensure the customer's rights. Therefore, if you are cheated, you can complain about the company to PBS.
Is the company on Facebook, and what is the reaction from customers? Here you can easily get an overview of the general impression of the company.
Contact
Can you contact the company? - Is there a phone number, address, email and a CVR number? If these things are not visible, you should think twice before making a purchase (ours are at the bottom of all our pages).
Trustpilot.dk
If you are dissatisfied, you will complain, we all know that. And a site where you can easily complain is Trustpilot.dk. Here you can review companies based on your first-hand experience and of course read others' reviews.
Try these things at Fatima.dk, and you will (hopefully) quickly get the feeling that we prioritize our customers very highly!
After all, that's what it's all about!